Reset forgotten password (myProtime)

#summary#

How?

  1. Click on 'Forgot password?' on the login screen.
  2. Enter your email address and click 'Start recovery'.
  3. Open the email and click on 'Reset password'.
  4. Enter a new password.
  5. Click on ‘Reset’.

How? (extended version)

  1. Click on 'Forgot password?' on the login screen.

    U1_-_1_ENG.png

  2. Enter your email address and click 'Start recovery'.
    An email will be sent. This is valid for 24 hours.

    U1_-_2_ENG.png

  3. Open the email and click on 'Reset password'.

    U1_-_3_ENG.png


  4. Enter a new password.
    Make sure that all requirements are met. These appear next to the password and are automatically ticked when the new password meets these requirements.

    U1_-_4_ENG.png

  5. Click on ‘Reset’.

#warning#

The email to recover the password is only valid for 24 hours. If this time has elapsed, you need to perform the above procedure again in order to create a new password request.